Clients
Who love to work with us
ExpertCallers has 10 years of experience in providing quality and cost-effective call center services to media and entertainment industry. We tap into this experience to provide tailored and business-specific call center services to meet the diverse requirements of the media and entertainment industry.
We have helped a range of media companies such as broadcasting, cable, hospitality, advertising, digital media, filming, sports, music, publishing, gaming and entertainment in delivering their message to target audience. Our call center support for this industry is comprehensive and includes inbound and outbound voice support, email management, live chat, SMS services etc. Our clients outsource media and entertainment call center services to us because we have been remarkably consistent in helping them build their brand.
We provide round the clock call center services through our multi-channel contact center.Some of the services include:
ExpertCallers provides comprehensive outsourced technical and help desk services to meet the diverse technical needs of the customer.
We provide email support services to dissipate information about your services to your audience.We help you leverage the email to enhance customer relationships.
Our company employs experienced professionals to provide prompt solutions to customer queries. We train our agents to ensure every answer is convincing and cogent.
Our live chat support services is designed to provide instant support to your customers in the shortest possible time. We use this as another medium to keep your customer happy.
ExpertCallers always remains focused on delivering streamlined solutions to customers. this ensures greater customer satisfaction.
ExpertCallers have agents who are well versed with the domain. Contact center agents with knowledge ofthe industry are preferred over others.
Our well-trained professionals follow streamlined process for improving productivity. We ensure to deliver cost-effective services as per the schedule and remain focused on main growth areas.
We helped one of the world’s largest electronics, media and entertainment company to reduce their treasury operations, re-invoicing and financial planning by 40% in one financial year.
Our services to a global mass-media publishing and entertainment industry helped them bring significant improvements to their data center operations.
When you outsource call center services for media and entertainment to ExpertCallers, you’ll partner with a call center service providerthat excels in leveraging latest social, mobile, and online technologies to add more value to your offerings.
Contact ustoday and discover the advantage of outsourcing media and entertainment call center services to ExpertCallers.
