Clients
Who love to work with us
ExpertCallers has over 13 years of experience in delivering robust and efficient call center services designed to help energy and utilities companies streamline customer acquisition and support. Our in-depth knowledge of energy and utilities industry backed by extensive experience in handling underlying call center operations will help energy and utilities companies streamline operations, maximize financial performance and positively contribute to their long-term success.
ExpertCallers has wide experience in providing high quality and cost effective call center services to energy and utilities industry. Some of the services include:
Our sales and customer acquisition experts with a minimum of 6 years of experience can effectively engage with all potential customers via various communication channels and drive sales.
Leveraging our global delivery center model, we can provide round-the-clock telephone answering services to customers across geographies in the language of their choice.
We have the resources in place to offer highly engaging after-hours support services to enhance and improve business reputation.
Our highly customized IVR (Interactive Voice Response) services helps customers to get the required answers without any delays.
Our streamlined debt collection services allow energy and utility companies to collect every penny that they are owed within fraction of the time and effort.
Other prominent call center services that we provide for energy and utility companies Include:
Every call is answered by well-trained and skilled professionals, who provide customized services or solutions based on your needs or queries. We follow protocol tailored for specific needs and thus provide better customer satisfaction.
Leveraging our delivery centers in India, Philippines, Columbia, Bolivia and Argentina, we offer inbound and outbound call center services in more than 30 languages. This is one of the key differentiators that sets us apart from other call center service providers.
Being a leading call center service provider in the industry, we have made quality is the corner stone of our offerings. We ensure quality is never compromised by only hiring highly skilled and experienced professionals who have in-depth domain expertise and train them rigorously to ensure that they meet our quality standards.
Our call answering service team enhanced the first call resolution rate of an US based utility company by a whopping 40%
Our outsourced call center services helped a Minnesota based utilities company to provide 24X7 support
Here are some of the benefits that you’ll gain when you outsource call center services for energy and utilities companies to ExpertCallerts:
When you outsource call center services for energy and utilities industry to ExpertCallers, you’ll partner with call center service providers that supports your operations with comprehensive customer service, prompt attention to each customer, support hotlines and more.
Contact us today and discover the advantage of outsourcing call center services for energy and utilities industry to ExpertCallers..
